THE PLATFORM
Bringing fragmented
insurance processes together.
Traditional insurance processes rely on disconnected surveys, emails, documents and manual follow-ups, making information harder to track and processes slower to manage.
Built for insurers, UMAs and their clients, Raptor brings these processes into one structured digital environment – creating greater consistency, visibility and a clearer flow of information throughout the life of a policy.
WHAT RAPTOR DOES
Insurance is complex. Managing it doesn’t have to be.
Raptor was developed by a UMA that understands risk from the inside – combining industry experience with technology designed specifically around insurance.
Digital Surveys
Issue structured surveys for on-site or remote completion, with geofence verification, photographic evidence and consistent digital data capture.
Risk Assessment & Underwriting
Bring survey results, supporting evidence and structured risk ratings together, giving underwriters the information they need to assess risk more effectively.
Quoting
Use built-in rating matrices to support faster, more consistent quoting and reduce delays caused by information moving back and forth manually.
Policy Documentation
Generate and manage essential policy documentation, including Confirmations of Cover, within the same system.
Policy Management
Manage client, policy and site information within a structured digital record – supporting ongoing policy administration and renewals.
Claims
Carry existing risk, site and policy information into the claims process, giving insurers access to assessments and supporting evidence already captured.
VERIFIED RISK
Better risk information starts at the site.
Raptor combines digital surveys with accurate, location-verified data – giving risk management teams greater confidence in the information captured and where it came from.
WHY RAPTOR
Less chasing. More clarity.
Better decisions.
Raptor gives insurers, UMAs and their clients greater control over the process – saving time, improving visibility and creating a stronger foundation for consistent, informed decision-making.
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Save time and speed up turnaround
Reduce administration, repeated data capture and unnecessary follow-ups, helping surveys, assessments and approvals move forward faster.
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Gain portfolio-wide visibility
Use AI-powered portfolio analytics, industry insights and CRESTA zone information to identify risk patterns, monitor exposure and make more informed decisions.
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Build a clearer picture of risk
Give risk management teams a more consistent view of each risk, with structured information and supporting evidence readily available for assessment.
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Save costs and resources
Reduce the need for physical site visits and unnecessary administration through a more transparent, client-involved process that makes better use of time and resources.
CONNECTED EXPERIENCE
Clear roles. Shared accountability.
Insurers, brokers and clients each have clearly defined roles, with access to the information and functionality relevant to them – helping everyone understand their responsibilities throughout the process.
INSURER
Control
A clearer view across the business, with information structured and accessible where it’s needed – making complex processes easier to oversee and manage.
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BROKER
Transparency
A more transparent process, with the right level of access and less reliance on manual follow-ups and back-and-forth communication.
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CLIENT
Simplicity
A straightforward digital journey that makes it easier to provide information, respond to requests and move through the process without unnecessary complexity.
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Raptor wasn’t created by a tech company trying to understand insurance. It came from people who understand risk from the inside – and built the technology around it.
FULLY WHITE-LABELLED
Your brand. Your platform.
Raptor can be white-labelled, giving insurers and UMAs a platform that looks and feels entirely their own – across both the web portal and mobile app. Your brand stays front and centre, while Raptor provides the technology behind it.
YOUR IDENTITY
Deliver a consistent branded experience across the web portal and mobile app.
YOUR ENVIRONMENT
Your own dedicated environment, configured for your organisation.
POWERED BY RAPTOR
The technology, infrastructure and functionality work seamlessly behind the scenes.
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SECURITY & COMPLIANCE
Trust comes with the territory.
Insurance depends on sensitive information. Raptor has been developed with data protection, security and accountability at its core.
POPIA
COMPLIANT
GDPR
COMPLIANT
ISO 27001
FRAMEWORK COMPLIANT
FAQS
Key questions.
Clear answers.
How much of the platform can be configured for our business?
Raptor provides a consistent core platform while allowing branding, survey templates, analytics, risk ratings, dashboards and user permissions to be configured for each organisation. This gives insurers and UMAs flexibility to tailor the platform to their needs, without having to build a completely bespoke system.
How is access managed between insurers, brokers and clients?
Access is role- and permission-based, ensuring each party has access to the information and functionality relevant to them. Insurers retain control over permissions, allowing brokers and clients to participate in the process without exposing information they do not need to see.
Can Raptor accommodate different insurance products and risk types?
Yes. Raptor supports different survey templates and risk-assessment requirements, allowing information to be captured and assessed according to the product or type of risk involved.
What happens to risk information after a survey is completed?
Survey information becomes part of the structured record associated with the relevant client, policy and site. Rather than remaining in a standalone form or document, that information can continue to support underwriting, ongoing policy management, renewals and claims.
Does Raptor automate underwriting decisions?
Raptor supports underwriting by bringing structured risk information, supporting evidence and automated risk scoring together in one place. Survey responses generate an indicative risk score to help underwriters identify potential concerns and assess risk more efficiently. The final decision to accept a risk always remains with the underwriter.
Can surveys be completed remotely as well as on-site?
Yes. Raptor allows surveys to be completed on-site or remotely by the client or site representative, reducing the need for a physical site visit. Geofence and identity verification confirm that the survey has been completed at the correct location by the designated person, with structured responses and photographic evidence captured through the app.
Can Raptor be used beyond new business?
Yes. Raptor is designed to support the insurance lifecycle beyond the initial risk assessment, with information remaining available to support ongoing policy management, renewals and claims.
Wherever the risk takes you.
Stay connected to Raptor on the go, with the information and tools you need available through the mobile app.
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